Frinsbury Outside Front

Google Reviews.

Death is never easy for anyone. Being a married couple we have come across death in our life. However, losing our baby boy Beau a week before Christmas has broken us more than we could have ever imagined. We were lucky enough for Colin to carryout a funeral for one of our family members two years ago. Whilst dropping off something previously he mentioned that he leaves a night light on for all the little angels in his care. This resonated with our family and little did we know that we would need it. As you can imagine in hospital saying goodbye to your little man would never be easy but knowing Colin would look after him, made it possible for us to go home. Throughout the planning of the funeral, Colin did everything to make the day special, be it arranging a private car for just mum, dad and baby, to picking out the right celebrant. Walking in with my husband as he carried our boys casket and making sure we were okay and had our alone time at the end of the ceremony. We also had a charity go to Medway Funeral Directors to do hand and feet casting and the review they gave of Colin was outstanding with the care and attention he took with our baby. I don't think we could ever truly express or show our gratitude how much Colin has helped throughout the whole process. And given even after all of this when the funeral was over and my husband shook his hand and handed him a roll of money, he simply refused and said that it was his honour.

Jessica Grover
March 28, 2022

Mr Randall What a lovely service I was able to view online from Scotland today. It was very moving and I just want to say thank you for your care, attention, professionalism and respect your staff showed.

Elaine McAvoy
June 29, 2021

I have been fortunate enough to have no need to deal with funeral arrangements until now. My Dad chose Medway funeral directors before his passing and I'm glad he did because Colin made the whole process easy for us. Colin answered all of my questions and helped through every stage of the process. Having to deal with the funeral wasn't nice but he totally appreciated how I felt about things and really took the time to talk to me about things. I'm truly grateful to you all and thank you for helping us give our dad a lovely send off.

Martin Fox
April 26, 2023

We like to thank Colin for the first class service he provided me and my family on our loss of my husband and helped us through this difficult time , he couldn’t do enough for us, he went above and beyond our expectations, I couldn’t recommend enough Love Linda smith & family

Connie Costi
June 29, 2021

Dear Colin, Thank you for providing a smooth and well presented funeral for Nancy today. All the details requested were noted by you, confirmed ahead of time and the support and management of our family pall bearers was ‘just great’ We couldn’t have wished for a better send off for mum The importance of a good send off cannot be underestimated, recognising that it is a time of stress, this was reduced / removed and all in your good and capable hands. Having your team also wear their ties of colour, ensured the flavour of mums send off was upheld. Their smooth support to me in the supply of pocket tissues was so appreciated. Immediate and kind. We appreciate all the support that you offered in this funeral journey and without question would recommend you to others. Please feel free to use this in any document promoting your services, as at the time when you need support such as you and your team have provided. It does make a world of difference to the recently bereaved. With best wishes and respect Anne Rourk & Chris Smith Above is the email sent to Colin and the team, We cannot recommend any more than 5 stars., this is not the first experience a few years ago Chris was supported well on the loss of her husband and we returned for our mum. We even planned a Golden Charter with them and this was managed kindly and expediently. Safe hands, compassionate and caring with attention to detail and following the loved ones wishes and those of their family. What more could you wish for.

Anne Rourk
July 28, 2023

Testimonials

Dear Colin Thank you for your time and sensitivity in arranging mum’s funeral. In particular we appreciated the time you spend initially explaining everything to us. We were pleased with how the service went, it was very well organised. With best wishes from D, J & I
February 2021

Thank you

Colin and the team at Medway Funeral Directors Thank you for the kindness shown during our difficult times. Your help and support has been very much appreciated. Kind regards, Mrs C & Mrs C
February 2021

Thank you

To Colin and your team, I just wanted to say a huge thank you for all your help and support for our family over C’s funeral. You will never know how grateful I am that you brought my boy home for me and I could fulfil my promise to him and spend some precious time with him. You are very caring people and go over and above to make this horrible time more bearable. Many thanks for everything. D, A & family
January 2021

I just wanted to say...

Dear Colin & Team, We would like to thank you for all your help and guidance, which helped us greatly during our difficult time. Kind regards M, P & K
November 2020

Colin & Team

Dear Colin We as a family would like to say a big thank you for looking after our mum so carefully. We felt she was safe with you and your team. As you know we were all nervous about seeing her, but she looked so beautiful, just like our mum. Thank you to your team for wearing blue ties – a lovely touch. Mum was a special person who we all loved so much and no-one can every take her place. Many thanks T, S & R S, A, M & E N, M, L & G
February 2021

Dear Colin

Dear Emma and to all of you at Chatham Medway Funeral Service I just wanted to say a Big Thank You for all of the care you gave to my mum MAP. Emma from the moment we did the arrangements, to making sure mum was dressed, had her make up and hair done. For all the support when we came to view mum, we were given so much time and compassion, to every last detail to the end of her service and more, you have been amazing. I cannot thank you enough for giving my mum, such a dignified send off, with all the little extras. I will definitely be recommending you to others and will definitely be using you again, hopefully not too soon though. Hoping you all have a lovely Christmas. D, A and all the family
December 2020

Thank You

Dear Emma, Lee, Tara and Team Thank you all so very much for all the love and care you all gave to my beloved husband C, me and my family. You all put so much love in looking after my C and always made me fill welcome. Everything I asked for you all made it so perfect, you were always on hand for me and gave us all so much care. You all went out of your way to let me have and spend as much time as possible with my lovely C, I will be forever grateful to you all. You all made C’s day so special and perfect and i can’t find the words to thank you all enough. Forever grateful, Love S & family xx
March 2021

Dear Colin & Team We all just wanted to say a BIG heartfelt thank you for all of your hard work, patience and support at our mums funeral this past Monday. We absolutely made the right choice and will definitely recommend your services. You were professional, warm and kind start to finish and we felt confident throughout. We appreciate you bearing with us throughout all the correspondence and for taking such good care of mum. Warmest wishes and so many thank-yous. S, L, N & S xxx

Colin & Team

Dear Colin, We as a family would like to say a big thank you for looking after our Mum so carefully. We felt she was safe with you and your team. As you know we were all nervous about seeing her, but she looked so beautiful, just like our Mum. Thank you to your team for wearing blue ties – a lovely touch. Mum was a special person who we all loved so much and no-one can ever take her place. T, S, R, S, A, M, E, N, M, L & G

Thank you Colin

To Colin, You’re the best! Thank you so much for giving J a lovely and respectful send off. You made something so heartbreaking for our family so comforting. G, M, S, A, C, K & L xxxx August 2020

You're the Best!

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