Frinsbury Family Area Pews

Google Reviews.

Based on our experience in April '24, after the passing of our dear Mum, Colin and his team at Medway Funeral Directors were First Class! Their patience, experience and professionalism shone through making what can be a difficult time so much easier for us. From a church funeral to crematorium service and then onto the wake all the pre-planning and advice offered by Colin we acted on worked out so well and importantly kept us on track and on time. We were so pleased Mum had the send off she had wished for, so thanks again Colin to you and your team.

Phil Travers
May 7, 2024

In September I was required to arrange the funeral of an old friend who lived some distance away from me. Not having had to arrange a funeral before, I was lucky to be put in touch with the Stood office of your company, where Colin Randall provided me with excellent service and guidance. He smoothed the way with all concerned, making arrangements with the vicar of a local church in Gravesend and giving me an outline of the procedure, together with useful advice. The help given in providing the printed Order of Service at very short notice particularly impressed me, together with giving me tips on local facilities such as taxis and refreshments for the mourners after the funeral. I can heartily recommend Medway Funeral Directors for the prompt, caring help and attention to detail that the company, and especially Colin Randall, gave me at such a difficult time. Alan Walters

Michael Lawrence
December 1, 2023

I just wanted to thank you from the bottom of my heart for the kindness and care of a close family friends service. Emma was so very present and heartfelt in the way she carried herself in the service and the way she went above and beyond to help the family. I really can’t thank her enough for everything she did leading up to and including that day making everything as perfect as it could be given the circumstances. Deeply grateful for the service Emma and her team provided, even with how busy it is during this time , we were still given support and ample time to create the best send off for Tim.

Nicole Deluna
May 23, 2020

As a funeral celebrant, I am privileged to work with some of the best Funeral Directors in the industry. But there are always those that have a special place in your heart because you see how they always go that extra mile to give their families more, and to give them ideas to make the funeral for their loved ones something unique and special to them. Colin who runs the Frindsbury branch of Medway Funeral Directors is just such a person. I have seen the time and effort he puts in to helping his families at the most painful of times to find comfort in all the things he can put in place to give their loved ones a totally unique and special send of. He is very special and I am privileged to work with him. The ultimate professional and caring with it.

Yvonne Roberts
May 18, 2020

We contacted Medway Funeral Directors after being let down by another funeral company and delaying my husband’s funeral for 2 weeks. Colin and Zoe contacted us immediately and gave us a prompt appointment to start things moving on In less than a week they had transferred my husband’s remains to their offices and guided us through all the steps with care respect and love. With their support and professionalism we could give my husband the send of he deserved and after the funeral we were guided on the following steps of picking up the ashes, the selection of the urns etc. Thanks Colin, Zoe and Tara for having looked after my husband’s funeral and for looking after us, the family throughout the, without doubt, the most painful weeks of our life with the utmost respect, professionalism and care. Cannot recommend your company enough, thanks. Loreley Brawn.

Loreley Maidana
May 25, 2021

Testimonials

Hi Colin, Just wanted to say a big thank you to you and your team, you really are a credit to the Company. I don’t think I have been to a nicer celebration of life. My husband R would have loved it. Although it was a very sad day, it was also a happy one. Please also send a big thank you to Kathryn, what a truly lovely lady. Once again thank you for all your help. Kind Regards MC
November 2020

Hi Colin

Dear Emma & Tara I just wanted to say thank you so much for everything you did for my dads funeral on the 29th January 2021. We are so grateful for all you did for us and looking after J. Thank you for introducing J to us, he was just amazing and very comforting to our family. Take care M & Family
March 2021

Just wanted to say......

Dear Emma Sorry, not too good with words, but just wanted to say thank you so very much. Couldn’t have wished for a better team, yourself, along with B, not forgetting the rest of the team, to give Mum the perfect send off. Everyone commented on what a lovely service it was, also thanks for being so kind and special, making me feel a lot more at ease on the sad day. I miss mum so very much, but know i got to say goodbye in a way that meant so much. Thanks again, take care of yourself, with love
December 2020

Thank You

To Colin and your team, I just wanted to say a huge thank you for all your help and support for our family over C’s funeral. You will never know how grateful I am that you brought my boy home for me and I could fulfil my promise to him and spend some precious time with him. You are very caring people and go over and above to make this horrible time more bearable. Many thanks for everything. D, A & family
January 2021

I just wanted to say...

Colin and the team at Medway Funeral Directors Thank you for the kindness shown during our difficult times. Your help and support has been very much appreciated. Kind regards, Mrs C & Mrs C
February 2021

Thank you

Dear Colin & Team We all just wanted to say a BIG heartfelt thank you for all of your hard work, patience and support at our mums funeral this past Monday. We absolutely made the right choice and will definitely recommend your services. You were professional, warm and kind start to finish and we felt confident throughout. We appreciate you bearing with us throughout all the correspondence and for taking such good care of mum. Warmest wishes and so many thank-yous. S, L, N & S xxx

Colin & Team

Dear Colin Thank you for your time and sensitivity in arranging mum’s funeral. In particular we appreciated the time you spend initially explaining everything to us. We were pleased with how the service went, it was very well organised. With best wishes from D, J & I
February 2021

Thank you

To Emma & Team, I just want to say a big big thank you again for everything you have done for me and my children at this very sad time. I honestly had no idea what i was doing, and you made it all so easy, even in the strange and uncertain time with the virus. Emma, i absolutely hate talking on the phone, gives me so much anxiety, but that very quickly went away with how kind and caring you are. You are amazing, and i thank you again and again for all your help and support, and to everyone at Medway Funeral Directors, just a massive thank you for helping us at this heartbreaking time. I’m so so grateful. Lots of love MW……

Sent to Emma at our Medway branch

To Emma, Tara & Team We just wanted to say thank you so much for all of your help, support and kind words at such a difficult time. The way you’ve looked after Dad for us, it’s helped more than you realise. You’re a special, kind of group of people and we won’t forget what you’ve done for us and Dad ❤️ Love L, S & S
January 2021

To Emma, Tara & Team

Dear Colin, We as a family would like to say a big thank you for looking after our Mum so carefully. We felt she was safe with you and your team. As you know we were all nervous about seeing her, but she looked so beautiful, just like our Mum. Thank you to your team for wearing blue ties – a lovely touch. Mum was a special person who we all loved so much and no-one can ever take her place. T, S, R, S, A, M, E, N, M, L & G

Thank you Colin

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