Frinsbury Entrance Vestibule

Google Reviews.

Medway Funeral Directors arranged the funerals for my Mother & Grandmother this spring. Colin was professional, understanding and respectful, always willing to do everything to make sure the funeral was right even though the arrangements were made over the phone due to the difficult circumstances this year. I would have no hesitation in recommending Colin and Medway Funeral Directors in the future.

Richard Fisher
August 10, 2020

Medway Funeral Directors , Colin and the team , were above and beyond my expectations regarding my husband care and funeral. My husband died sudden and unexpectedly and Colin went out of his way to ease any pressure and difficulty arising regarding dealing with the death and the afterlife care of my darling Nick. Always welcoming and friendly. The hospital had kept my husband body for a longer than expected time due to an inquest arising. Colin and the team collected Nick from the hospital, cared for him and assisted in any arrangements I needed to make. I never felt pressured or rushed In any way. Colin arranged and advised in all accounts- even to the point of me viewing my husband prior to the funeral. Always available when I needed to pop in, to see Nick, feel Nick or talk about Nick. I had a lot of jewellery made with Nicks ashes and Colin game me a small piece of Nick to carry with me to comfort me, while awaiting the completion of all jewellery using any ashes and then any spare ashes being reunited with Nicks main ashes. I cannot thank Colin and the team enough, the personal service has bonded us a good friendship and I will endeavour to keep in touch, now I have my darling Nick home, safe and sound after many moths of torment. I recommend this small, personal, family run and intimate business to anyone in need of guidance and confident their support and love for your loved one , will shine above and beyond your expectations x thank you Colin and the Whole Team ???????? kind Regards Mrs P x

Tara Adams
June 26, 2023

So pleased we went with Medway Funeral Directors to provide Mum's service. They were professional and tailored everything they could to make it as personal to us as possible. It was truly a beautiful send off. Thank you so much Colin Randall and team!

leah Cox
June 28, 2024

They cared for my grandad so well. I visited my grandad & was comforted how peaceful & comfortable he looked. The coffin was lovely, it looked more like a moses basket. Colin was so kind & professional, it must be such a hard job & I really appreciated how lovely he is. Thank you

Chloe Slasberg
May 18, 2021

Death is never easy for anyone. Being a married couple we have come across death in our life. However, losing our baby boy Beau a week before Christmas has broken us more than we could have ever imagined. We were lucky enough for Colin to carryout a funeral for one of our family members two years ago. Whilst dropping off something previously he mentioned that he leaves a night light on for all the little angels in his care. This resonated with our family and little did we know that we would need it. As you can imagine in hospital saying goodbye to your little man would never be easy but knowing Colin would look after him, made it possible for us to go home. Throughout the planning of the funeral, Colin did everything to make the day special, be it arranging a private car for just mum, dad and baby, to picking out the right celebrant. Walking in with my husband as he carried our boys casket and making sure we were okay and had our alone time at the end of the ceremony. We also had a charity go to Medway Funeral Directors to do hand and feet casting and the review they gave of Colin was outstanding with the care and attention he took with our baby. I don't think we could ever truly express or show our gratitude how much Colin has helped throughout the whole process. And given even after all of this when the funeral was over and my husband shook his hand and handed him a roll of money, he simply refused and said that it was his honour.

Jessica Grover
March 28, 2022

Testimonials

To Emma, Tara & Team We just wanted to say thank you so much for all of your help, support and kind words at such a difficult time. The way you’ve looked after Dad for us, it’s helped more than you realise. You’re a special, kind of group of people and we won’t forget what you’ve done for us and Dad ❤️ Love L, S & S
January 2021

To Emma, Tara & Team

Dear Colin We as a family would like to say a big thank you for looking after our mum so carefully. We felt she was safe with you and your team. As you know we were all nervous about seeing her, but she looked so beautiful, just like our mum. Thank you to your team for wearing blue ties – a lovely touch. Mum was a special person who we all loved so much and no-one can every take her place. Many thanks T, S & R S, A, M & E N, M, L & G
February 2021

Dear Colin

Dear Colin, We as a family would like to say a big thank you for looking after our Mum so carefully. We felt she was safe with you and your team. As you know we were all nervous about seeing her, but she looked so beautiful, just like our Mum. Thank you to your team for wearing blue ties – a lovely touch. Mum was a special person who we all loved so much and no-one can ever take her place. T, S, R, S, A, M, E, N, M, L & G

Thank you Colin

Dear Emma Sorry, not too good with words, but just wanted to say thank you so very much. Couldn’t have wished for a better team, yourself, along with B, not forgetting the rest of the team, to give Mum the perfect send off. Everyone commented on what a lovely service it was, also thanks for being so kind and special, making me feel a lot more at ease on the sad day. I miss mum so very much, but know i got to say goodbye in a way that meant so much. Thanks again, take care of yourself, with love
December 2020

Thank You

Dear Colin & Team We all just wanted to say a BIG heartfelt thank you for all of your hard work, patience and support at our mums funeral this past Monday. We absolutely made the right choice and will definitely recommend your services. You were professional, warm and kind start to finish and we felt confident throughout. We appreciate you bearing with us throughout all the correspondence and for taking such good care of mum. Warmest wishes and so many thank-yous. S, L, N & S xxx

Colin & Team

Dear Colin and Team We would like to thank you for all your help and guidance, which helped us greatly during our difficult time. Kind Regards M, P & K
January 2021

Dear Colin & Team

Dear Emma and to all of you at Chatham Medway Funeral Service I just wanted to say a Big Thank You for all of the care you gave to my mum MAP. Emma from the moment we did the arrangements, to making sure mum was dressed, had her make up and hair done. For all the support when we came to view mum, we were given so much time and compassion, to every last detail to the end of her service and more, you have been amazing. I cannot thank you enough for giving my mum, such a dignified send off, with all the little extras. I will definitely be recommending you to others and will definitely be using you again, hopefully not too soon though. Hoping you all have a lovely Christmas. D, A and all the family
December 2020

Thank You

Dear Colin Thank you for your time and sensitivity in arranging mum’s funeral. In particular we appreciated the time you spend initially explaining everything to us. We were pleased with how the service went, it was very well organised. With best wishes from D, J & I
February 2021

Thank you

To Emma & Team, I just want to say a big big thank you again for everything you have done for me and my children at this very sad time. I honestly had no idea what i was doing, and you made it all so easy, even in the strange and uncertain time with the virus. Emma, i absolutely hate talking on the phone, gives me so much anxiety, but that very quickly went away with how kind and caring you are. You are amazing, and i thank you again and again for all your help and support, and to everyone at Medway Funeral Directors, just a massive thank you for helping us at this heartbreaking time. I’m so so grateful. Lots of love MW……

Sent to Emma at our Medway branch

To Colin, You’re the best! Thank you so much for giving J a lovely and respectful send off. You made something so heartbreaking for our family so comforting. G, M, S, A, C, K & L xxxx August 2020

You're the Best!

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