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Testimonials

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Gift Aid declaration The Stroke Association

Gift Aid declaration The Stroke Association

Google Reviews.

I would like to say a massive thank you to Colin and his team for their help, support and dedication to the service provided to me for my husband. From the first phone call to Medway Funeral Directors, Colin was amazing. Very professional and extremely compassionate. The support that Colin gave me in planning my husband's funeral has been unbelievable. Whatever I asked for, Colin made it possible. His support and services go above and beyond and nothing was too much trouble. I could not have got through this period and the funeral without Colin's help. Further, I would like to thank Kathryn the celebrant reccomend by Colin, for the wonderful service she did for my husband. This she made, so personal - it was as if Kathryn had known my husband for a long time. I would definitely recommend Medway Funeral Directors to anyone looking for an independent Funeral Director at this difficult time in their life. They are 5* plus! Thank you Colin, once again, for everything.

pauline midwinter
May 30, 2023

How to begin, we lost our Mum, she was our world our Angel on earth. Mum knew she going and she had said a lot of what she wanted. She wanted the service on the Hill (Frindsbury), as a family we have used them under different owners over the years. My sister and I made the call in the early hours of the morning after Mum passed, the guys were prompt, efficient and caring. We then made an appointment to see the Funeral Director and this was Colin. No idea how long we sat with him but nothing was a problem. He guided and suggested with great care and compassion. We placed the whole service in his hands, Mum had chosen a coffin which Colin sourced for us, he put us in touch with an amazing Celebrant (Kathryn Sansom) and made all the arrangements. Not sure if our requests were different, fussy or OTT but it did not matter the attention Colin and team gave us was EXCELLENT. On the day Colin and the team wore Pink Ties as Mum had asked for Pink ... I can not praise them high enough even our Limo driver who had only passed his test a week previous! (Humour, but done perfectly to suit the time). You helped make Mum's celebration of life special. The only step you could have gone further would have been to bring her back!..... Thank You Colin and Team.

Dil-Darren Waterhouse
August 14, 2022

I cannot recommend Medway Funerals enough. We had the very sad experience of cremating my dad but Colin and his staff went above and beyond. No request was too much and they bent over backwards to carry out our wishes. They were so helpful from beginning to end doing everything they could for us at this very difficult time. We hope not to be seeing you again soon but should we require these type of services again in the future we shall definitely be returning. Thank you again from myself and my family x

Cassie Hammond
February 8, 2022

Many thanks to Colin and his team at Medway Funeral Directors, Frinsbury Road, Strood, from the first phone call they listened to what we had to say and with great professionalism and an understanding attitude they helped arrange my Husband's funeral everything went perfectly. Such a personal service provided by Colin, we would highly recommend them.

Mary Clare
June 11, 2024

I had these funeral directors for my husbands cremation in January I was very pleased with the whole package, they were friendly and respectful at all times , explained everything plainly including cost,they all wore a red tie on the day a lovely touch in support of hubbys Liverpool football team, I would thoroughly recommend them on the unfortunate occasion that you need an undertaker, thank you very much x

Linda Jacobs
April 7, 2022

Testimonials

To Emma, Tara & Team We just wanted to say thank you so much for all of your help, support and kind words at such a difficult time. The way you’ve looked after Dad for us, it’s helped more than you realise. You’re a special, kind of group of people and we won’t forget what you’ve done for us and Dad ❤️ Love L, S & S
January 2021

To Emma, Tara & Team

Dear Colin We as a family would like to say a big thank you for looking after our mum so carefully. We felt she was safe with you and your team. As you know we were all nervous about seeing her, but she looked so beautiful, just like our mum. Thank you to your team for wearing blue ties – a lovely touch. Mum was a special person who we all loved so much and no-one can every take her place. Many thanks T, S & R S, A, M & E N, M, L & G
February 2021

Dear Colin

Dear Colin, We as a family would like to say a big thank you for looking after our Mum so carefully. We felt she was safe with you and your team. As you know we were all nervous about seeing her, but she looked so beautiful, just like our Mum. Thank you to your team for wearing blue ties – a lovely touch. Mum was a special person who we all loved so much and no-one can ever take her place. T, S, R, S, A, M, E, N, M, L & G

Thank you Colin

Dear Emma Sorry, not too good with words, but just wanted to say thank you so very much. Couldn’t have wished for a better team, yourself, along with B, not forgetting the rest of the team, to give Mum the perfect send off. Everyone commented on what a lovely service it was, also thanks for being so kind and special, making me feel a lot more at ease on the sad day. I miss mum so very much, but know i got to say goodbye in a way that meant so much. Thanks again, take care of yourself, with love
December 2020

Thank You

Dear Colin & Team We all just wanted to say a BIG heartfelt thank you for all of your hard work, patience and support at our mums funeral this past Monday. We absolutely made the right choice and will definitely recommend your services. You were professional, warm and kind start to finish and we felt confident throughout. We appreciate you bearing with us throughout all the correspondence and for taking such good care of mum. Warmest wishes and so many thank-yous. S, L, N & S xxx

Colin & Team

Dear Colin and Team We would like to thank you for all your help and guidance, which helped us greatly during our difficult time. Kind Regards M, P & K
January 2021

Dear Colin & Team

Dear Emma and to all of you at Chatham Medway Funeral Service I just wanted to say a Big Thank You for all of the care you gave to my mum MAP. Emma from the moment we did the arrangements, to making sure mum was dressed, had her make up and hair done. For all the support when we came to view mum, we were given so much time and compassion, to every last detail to the end of her service and more, you have been amazing. I cannot thank you enough for giving my mum, such a dignified send off, with all the little extras. I will definitely be recommending you to others and will definitely be using you again, hopefully not too soon though. Hoping you all have a lovely Christmas. D, A and all the family
December 2020

Thank You

Dear Colin Thank you for your time and sensitivity in arranging mum’s funeral. In particular we appreciated the time you spend initially explaining everything to us. We were pleased with how the service went, it was very well organised. With best wishes from D, J & I
February 2021

Thank you

To Emma & Team, I just want to say a big big thank you again for everything you have done for me and my children at this very sad time. I honestly had no idea what i was doing, and you made it all so easy, even in the strange and uncertain time with the virus. Emma, i absolutely hate talking on the phone, gives me so much anxiety, but that very quickly went away with how kind and caring you are. You are amazing, and i thank you again and again for all your help and support, and to everyone at Medway Funeral Directors, just a massive thank you for helping us at this heartbreaking time. I’m so so grateful. Lots of love MW……

Sent to Emma at our Medway branch

To Colin, You’re the best! Thank you so much for giving J a lovely and respectful send off. You made something so heartbreaking for our family so comforting. G, M, S, A, C, K & L xxxx August 2020

You're the Best!

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