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Testimonials

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Google Reviews.

Medway Funeral Director's offered a truly unique and personal funeral for my brother. They used his own vehicle to take him to the crematorium and the whole funeral was yellow themed to match. It felt more like an outing than a funeral, the friendly staff were lovely and put us at ease at such a sad time.

Jane Woodrow
June 16, 2022

Many thanks to Colin and his team at Medway Funeral Directors, Frinsbury Road, Strood, from the first phone call they listened to what we had to say and with great professionalism and an understanding attitude they helped arrange my Husband's funeral everything went perfectly. Such a personal service provided by Colin, we would highly recommend them.

Mary Clare
June 11, 2024

I cannot recommend Medway Funerals enough. We had the very sad experience of cremating my dad but Colin and his staff went above and beyond. No request was too much and they bent over backwards to carry out our wishes. They were so helpful from beginning to end doing everything they could for us at this very difficult time. We hope not to be seeing you again soon but should we require these type of services again in the future we shall definitely be returning. Thank you again from myself and my family x

Cassie Hammond
February 8, 2022

In September I was required to arrange the funeral of an old friend who lived some distance away from me. Not having had to arrange a funeral before, I was lucky to be put in touch with the Stood office of your company, where Colin Randall provided me with excellent service and guidance. He smoothed the way with all concerned, making arrangements with the vicar of a local church in Gravesend and giving me an outline of the procedure, together with useful advice. The help given in providing the printed Order of Service at very short notice particularly impressed me, together with giving me tips on local facilities such as taxis and refreshments for the mourners after the funeral. I can heartily recommend Medway Funeral Directors for the prompt, caring help and attention to detail that the company, and especially Colin Randall, gave me at such a difficult time. Alan Walters

Michael Lawrence
December 1, 2023

How to begin, we lost our Mum, she was our world our Angel on earth. Mum knew she going and she had said a lot of what she wanted. She wanted the service on the Hill (Frindsbury), as a family we have used them under different owners over the years. My sister and I made the call in the early hours of the morning after Mum passed, the guys were prompt, efficient and caring. We then made an appointment to see the Funeral Director and this was Colin. No idea how long we sat with him but nothing was a problem. He guided and suggested with great care and compassion. We placed the whole service in his hands, Mum had chosen a coffin which Colin sourced for us, he put us in touch with an amazing Celebrant (Kathryn Sansom) and made all the arrangements. Not sure if our requests were different, fussy or OTT but it did not matter the attention Colin and team gave us was EXCELLENT. On the day Colin and the team wore Pink Ties as Mum had asked for Pink ... I can not praise them high enough even our Limo driver who had only passed his test a week previous! (Humour, but done perfectly to suit the time). You helped make Mum's celebration of life special. The only step you could have gone further would have been to bring her back!..... Thank You Colin and Team.

Dil-Darren Waterhouse
August 14, 2022

Testimonials

Dear Colin Thank you for your time and sensitivity in arranging mum’s funeral. In particular we appreciated the time you spend initially explaining everything to us. We were pleased with how the service went, it was very well organised. With best wishes from D, J & I
February 2021

Thank you

Colin and the team at Medway Funeral Directors Thank you for the kindness shown during our difficult times. Your help and support has been very much appreciated. Kind regards, Mrs C & Mrs C
February 2021

Thank you

To Colin and your team, I just wanted to say a huge thank you for all your help and support for our family over C’s funeral. You will never know how grateful I am that you brought my boy home for me and I could fulfil my promise to him and spend some precious time with him. You are very caring people and go over and above to make this horrible time more bearable. Many thanks for everything. D, A & family
January 2021

I just wanted to say...

Dear Colin & Team, We would like to thank you for all your help and guidance, which helped us greatly during our difficult time. Kind regards M, P & K
November 2020

Colin & Team

Dear Colin We as a family would like to say a big thank you for looking after our mum so carefully. We felt she was safe with you and your team. As you know we were all nervous about seeing her, but she looked so beautiful, just like our mum. Thank you to your team for wearing blue ties – a lovely touch. Mum was a special person who we all loved so much and no-one can every take her place. Many thanks T, S & R S, A, M & E N, M, L & G
February 2021

Dear Colin

Dear Emma and to all of you at Chatham Medway Funeral Service I just wanted to say a Big Thank You for all of the care you gave to my mum MAP. Emma from the moment we did the arrangements, to making sure mum was dressed, had her make up and hair done. For all the support when we came to view mum, we were given so much time and compassion, to every last detail to the end of her service and more, you have been amazing. I cannot thank you enough for giving my mum, such a dignified send off, with all the little extras. I will definitely be recommending you to others and will definitely be using you again, hopefully not too soon though. Hoping you all have a lovely Christmas. D, A and all the family
December 2020

Thank You

Dear Emma, Lee, Tara and Team Thank you all so very much for all the love and care you all gave to my beloved husband C, me and my family. You all put so much love in looking after my C and always made me fill welcome. Everything I asked for you all made it so perfect, you were always on hand for me and gave us all so much care. You all went out of your way to let me have and spend as much time as possible with my lovely C, I will be forever grateful to you all. You all made C’s day so special and perfect and i can’t find the words to thank you all enough. Forever grateful, Love S & family xx
March 2021

Dear Colin & Team We all just wanted to say a BIG heartfelt thank you for all of your hard work, patience and support at our mums funeral this past Monday. We absolutely made the right choice and will definitely recommend your services. You were professional, warm and kind start to finish and we felt confident throughout. We appreciate you bearing with us throughout all the correspondence and for taking such good care of mum. Warmest wishes and so many thank-yous. S, L, N & S xxx

Colin & Team

Dear Colin, We as a family would like to say a big thank you for looking after our Mum so carefully. We felt she was safe with you and your team. As you know we were all nervous about seeing her, but she looked so beautiful, just like our Mum. Thank you to your team for wearing blue ties – a lovely touch. Mum was a special person who we all loved so much and no-one can ever take her place. T, S, R, S, A, M, E, N, M, L & G

Thank you Colin

To Colin, You’re the best! Thank you so much for giving J a lovely and respectful send off. You made something so heartbreaking for our family so comforting. G, M, S, A, C, K & L xxxx August 2020

You're the Best!

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