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Google Reviews.

We have used Colin at the Strood office for 2 funerals now and have been very impressed each time. Everything was explained very carefully and we were able to have what we wanted in terms of music from a CD. Suggestions were made which we really liked such as flowers for everybody to place on the casket. Many people who attended have also commented on how lovely the service was which is also thanks to the celebrants who were recommended to us. The florist recommendation was also excellent.

Peter Hargreaves
July 13, 2023

I couldn't have picked a better company to have undertaken the funeral arrangements for my late wife. All of the staff were both very caring and professional in the way they treated me. They also lifted a great weight from my shoulders by liaising directly with the other companies I wanted to use for floral tributes, printing the Order of Service and the venue for the Wake. I totally recommend this company knowing that you will receive the care and expertise you need at such a difficult time.

A DYCKHOFF
May 3, 2024

We used Medway Funeral Directors for the funeral of our baby daughter who was sadly born sleeping. Any funeral is horrible to have to arrange, but as you can image it's super hard for your baby. Colin really was superb every step of the way through organising, for the actual day and afterwards. Nothing was too much trouble for him and his team. He even helped us with being able to drive our girl to the funeral in our campervan. He listened to our wishes and helped match us to a lovely life celebrant Chele who was fabulous. Colin also helped us with a florist too, again they were fantastic and helped make stunning garlands for Helga our camper. On the actual funeral day everything was just perfect and went so smoothly (other than the weather) and I really can not thank Colin and his team enough for their support and professionalism. I will always be grateful for such a beautiful day for our daughter

Adele Mason
January 1, 2022

How to begin, we lost our Mum, she was our world our Angel on earth. Mum knew she going and she had said a lot of what she wanted. She wanted the service on the Hill (Frindsbury), as a family we have used them under different owners over the years. My sister and I made the call in the early hours of the morning after Mum passed, the guys were prompt, efficient and caring. We then made an appointment to see the Funeral Director and this was Colin. No idea how long we sat with him but nothing was a problem. He guided and suggested with great care and compassion. We placed the whole service in his hands, Mum had chosen a coffin which Colin sourced for us, he put us in touch with an amazing Celebrant (Kathryn Sansom) and made all the arrangements. Not sure if our requests were different, fussy or OTT but it did not matter the attention Colin and team gave us was EXCELLENT. On the day Colin and the team wore Pink Ties as Mum had asked for Pink ... I can not praise them high enough even our Limo driver who had only passed his test a week previous! (Humour, but done perfectly to suit the time). You helped make Mum's celebration of life special. The only step you could have gone further would have been to bring her back!..... Thank You Colin and Team.

Dil-Darren Waterhouse
August 14, 2022

Sadly lost my mother in December 2022. I cannot fault Medway Funeral Directors in any way. They have been so professional and most importantly have the upmost respect for whoever is in their care. Colin was fantastic and always more than happy to help. Could not recommend enough ! Thankyou for everything you have done

Daniel Pontin
January 31, 2023

Testimonials

Hi Colin, Just wanted to say a big thank you to you and your team, you really are a credit to the Company. I don’t think I have been to a nicer celebration of life. My husband R would have loved it. Although it was a very sad day, it was also a happy one. Please also send a big thank you to Kathryn, what a truly lovely lady. Once again thank you for all your help. Kind Regards MC
November 2020

Hi Colin

Dear Emma & Tara I just wanted to say thank you so much for everything you did for my dads funeral on the 29th January 2021. We are so grateful for all you did for us and looking after J. Thank you for introducing J to us, he was just amazing and very comforting to our family. Take care M & Family
March 2021

Just wanted to say......

Dear Emma Sorry, not too good with words, but just wanted to say thank you so very much. Couldn’t have wished for a better team, yourself, along with B, not forgetting the rest of the team, to give Mum the perfect send off. Everyone commented on what a lovely service it was, also thanks for being so kind and special, making me feel a lot more at ease on the sad day. I miss mum so very much, but know i got to say goodbye in a way that meant so much. Thanks again, take care of yourself, with love
December 2020

Thank You

To Colin and your team, I just wanted to say a huge thank you for all your help and support for our family over C’s funeral. You will never know how grateful I am that you brought my boy home for me and I could fulfil my promise to him and spend some precious time with him. You are very caring people and go over and above to make this horrible time more bearable. Many thanks for everything. D, A & family
January 2021

I just wanted to say...

Colin and the team at Medway Funeral Directors Thank you for the kindness shown during our difficult times. Your help and support has been very much appreciated. Kind regards, Mrs C & Mrs C
February 2021

Thank you

Dear Colin & Team We all just wanted to say a BIG heartfelt thank you for all of your hard work, patience and support at our mums funeral this past Monday. We absolutely made the right choice and will definitely recommend your services. You were professional, warm and kind start to finish and we felt confident throughout. We appreciate you bearing with us throughout all the correspondence and for taking such good care of mum. Warmest wishes and so many thank-yous. S, L, N & S xxx

Colin & Team

Dear Colin Thank you for your time and sensitivity in arranging mum’s funeral. In particular we appreciated the time you spend initially explaining everything to us. We were pleased with how the service went, it was very well organised. With best wishes from D, J & I
February 2021

Thank you

To Emma & Team, I just want to say a big big thank you again for everything you have done for me and my children at this very sad time. I honestly had no idea what i was doing, and you made it all so easy, even in the strange and uncertain time with the virus. Emma, i absolutely hate talking on the phone, gives me so much anxiety, but that very quickly went away with how kind and caring you are. You are amazing, and i thank you again and again for all your help and support, and to everyone at Medway Funeral Directors, just a massive thank you for helping us at this heartbreaking time. I’m so so grateful. Lots of love MW……

Sent to Emma at our Medway branch

To Emma, Tara & Team We just wanted to say thank you so much for all of your help, support and kind words at such a difficult time. The way you’ve looked after Dad for us, it’s helped more than you realise. You’re a special, kind of group of people and we won’t forget what you’ve done for us and Dad ❤️ Love L, S & S
January 2021

To Emma, Tara & Team

Dear Colin, We as a family would like to say a big thank you for looking after our Mum so carefully. We felt she was safe with you and your team. As you know we were all nervous about seeing her, but she looked so beautiful, just like our Mum. Thank you to your team for wearing blue ties – a lovely touch. Mum was a special person who we all loved so much and no-one can ever take her place. T, S, R, S, A, M, E, N, M, L & G

Thank you Colin

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