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Google Reviews.

In September I was required to arrange the funeral of an old friend who lived some distance away from me. Not having had to arrange a funeral before, I was lucky to be put in touch with the Stood office of your company, where Colin Randall provided me with excellent service and guidance. He smoothed the way with all concerned, making arrangements with the vicar of a local church in Gravesend and giving me an outline of the procedure, together with useful advice. The help given in providing the printed Order of Service at very short notice particularly impressed me, together with giving me tips on local facilities such as taxis and refreshments for the mourners after the funeral. I can heartily recommend Medway Funeral Directors for the prompt, caring help and attention to detail that the company, and especially Colin Randall, gave me at such a difficult time. Alan Walters

Michael Lawrence
December 1, 2023

I couldn't recommend Colin and his team more at Medway Funeral Directors. I lost my Mum when she was only 48 years old and only being 22 myself I felt very lost and had obviously never had this responsibility before, but Colin was so helpful and nothing was ever too much for him and his team. From our first initial meeting, to planning the funeral day and all the little details, taking Mum into their care, sorting out the cars and flowers for us, and now sorting out the ashes, Colin has been amazing. Such a warm and helpful team that makes dealing with such a hard time a lot easier. Every single person who attended the service on the day and all of our close friends and family who we had spoken with about Medway Funeral Directors couldn't help but mention how professional they were, and how great they just were overall, and we couldn't agree more. We put our full trust into Medway Funeral Directors and we can truly say that we did the right thing with picking them to be our funeral directors, and in the unfortunate event of another death in the family we can say wholeheartedly that we wouldn't even think of looking anywhere else - they just hit the nail on the head. Thank you Colin & team for being so kind, compassionate, caring and sensitive.

Georgia Wood
August 3, 2021

On the 14th February we lost our beloved mum. Our Queen Bee. From the night of our mum passing, Colin and his team were there after our mum. support us taking over the care of our mum. Sincere, supportive, caring and very compasion . On the18th March COLIN, you AND your YOUR TEAM took us all on our mum,s final journey Thank you. Highly recommend what you did for mum in her final journey was amazing. She would have loved the horses She would have loved the horses as I know all the family said it was very fitting for our mum

Allison Webster
April 5, 2022

When my husband of 60 years died, the thought of arranging his cremation was really daunting. I went to see Colin at Strood Medway funeral director’s and I couldn’t have wished for a kinder and more professional person to guide me every step of the way. Nothing was too much trouble and he gave us as much of his time as we needed - never ever rushing us. He organised everything and was extremely efficient and kept us in the loop as he did it. He chose Yvonne to be our celebrant and again she did an excellent job meeting with us and really understanding my husband’s life and she delivered this so well in the Eulogy. We knew we could trust Colin to deliver a first class service and he did from beginning to end. I cannot recommend him more highly. Many many thanks from our family - you helped us through a very sad experience. Anne Healy

anne healy
October 8, 2020

Colin helped us through our very difficult time. His empathy and professionalism made the whole process of arranging the funeral stress free, and he and his team ultimately ensured that the day ran very smoothly. Colin's calm and measured approach is very reassuring and calming at a time when reassurance and calm is all important. I obviously don't wish to be using such services again anytime soon but if I do I will not hesitate to go to Colin. Nothing was too much trouble for him and I can't recommend him enough.

Ping Lam
May 12, 2023

Testimonials

Dear Emma, Lee, Tara and Team Thank you all so very much for all the love and care you all gave to my beloved husband C, me and my family. You all put so much love in looking after my C and always made me fill welcome. Everything I asked for you all made it so perfect, you were always on hand for me and gave us all so much care. You all went out of your way to let me have and spend as much time as possible with my lovely C, I will be forever grateful to you all. You all made C’s day so special and perfect and i can’t find the words to thank you all enough. Forever grateful, Love S & family xx
March 2021

Dear Emma and to all of you at Chatham Medway Funeral Service I just wanted to say a Big Thank You for all of the care you gave to my mum MAP. Emma from the moment we did the arrangements, to making sure mum was dressed, had her make up and hair done. For all the support when we came to view mum, we were given so much time and compassion, to every last detail to the end of her service and more, you have been amazing. I cannot thank you enough for giving my mum, such a dignified send off, with all the little extras. I will definitely be recommending you to others and will definitely be using you again, hopefully not too soon though. Hoping you all have a lovely Christmas. D, A and all the family
December 2020

Thank You

To Colin & Team Thank you so much for your superb service you gave to us, on such an important day. Your kindness you showed us, was such a comfort on our very sad occasion. Many thanks & regards, P & E
February 2021

Superb Service

To Emma & Team, I just want to say a big big thank you again for everything you have done for me and my children at this very sad time. I honestly had no idea what i was doing, and you made it all so easy, even in the strange and uncertain time with the virus. Emma, i absolutely hate talking on the phone, gives me so much anxiety, but that very quickly went away with how kind and caring you are. You are amazing, and i thank you again and again for all your help and support, and to everyone at Medway Funeral Directors, just a massive thank you for helping us at this heartbreaking time. I’m so so grateful. Lots of love MW……

Sent to Emma at our Medway branch

To Colin and your team, I just wanted to say a huge thank you for all your help and support for our family over C’s funeral. You will never know how grateful I am that you brought my boy home for me and I could fulfil my promise to him and spend some precious time with him. You are very caring people and go over and above to make this horrible time more bearable. Many thanks for everything. D, A & family
January 2021

I just wanted to say...

Dear Emma Sorry, not too good with words, but just wanted to say thank you so very much. Couldn’t have wished for a better team, yourself, along with B, not forgetting the rest of the team, to give Mum the perfect send off. Everyone commented on what a lovely service it was, also thanks for being so kind and special, making me feel a lot more at ease on the sad day. I miss mum so very much, but know i got to say goodbye in a way that meant so much. Thanks again, take care of yourself, with love
December 2020

Thank You

Dear Colin We as a family would like to say a big thank you for looking after our mum so carefully. We felt she was safe with you and your team. As you know we were all nervous about seeing her, but she looked so beautiful, just like our mum. Thank you to your team for wearing blue ties – a lovely touch. Mum was a special person who we all loved so much and no-one can every take her place. Many thanks T, S & R S, A, M & E N, M, L & G
February 2021

Dear Colin

Dear Colin Thank you for your time and sensitivity in arranging mum’s funeral. In particular we appreciated the time you spend initially explaining everything to us. We were pleased with how the service went, it was very well organised. With best wishes from D, J & I
February 2021

Thank you

Dear Colin and Team We all just wanted to say a big heartfelt thank you for all your support, patience, and hard work at our mum’s funeral. We absolutely made the right choice, and will definitely recommend your services. You were professional, warm, and kind from start to finish and we felt confident throughout. We appreciate you bearing with us throughout all the correspondence, and for taking such good care of mum…… From The M Family…..

Medway Funeral Directors

Dear Colin and Team We would like to thank you for all your help and guidance, which helped us greatly during our difficult time. Kind Regards M, P & K
January 2021

Dear Colin & Team

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