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Google Reviews.

Sadly lost my mother in December 2022. I cannot fault Medway Funeral Directors in any way. They have been so professional and most importantly have the upmost respect for whoever is in their care. Colin was fantastic and always more than happy to help. Could not recommend enough ! Thankyou for everything you have done

Daniel Pontin
January 31, 2023

Colin arranged both my parents' funerals and did an amazing job. Nothing was too much trouble. Colin is very sensitive, kind and compassionate which is what you need when you have lost someone you love. Colin made sure that everything went smoothly and considers even very small details. I cannot recommend Colin and his company highly enough.

LYNDA WEBB
June 17, 2021

How to begin, we lost our Mum, she was our world our Angel on earth. Mum knew she going and she had said a lot of what she wanted. She wanted the service on the Hill (Frindsbury), as a family we have used them under different owners over the years. My sister and I made the call in the early hours of the morning after Mum passed, the guys were prompt, efficient and caring. We then made an appointment to see the Funeral Director and this was Colin. No idea how long we sat with him but nothing was a problem. He guided and suggested with great care and compassion. We placed the whole service in his hands, Mum had chosen a coffin which Colin sourced for us, he put us in touch with an amazing Celebrant (Kathryn Sansom) and made all the arrangements. Not sure if our requests were different, fussy or OTT but it did not matter the attention Colin and team gave us was EXCELLENT. On the day Colin and the team wore Pink Ties as Mum had asked for Pink ... I can not praise them high enough even our Limo driver who had only passed his test a week previous! (Humour, but done perfectly to suit the time). You helped make Mum's celebration of life special. The only step you could have gone further would have been to bring her back!..... Thank You Colin and Team.

Dil-Darren Waterhouse
August 14, 2022

Emma is a deeply caring, compassionate and intuitive funeral director. She provides amazing care for the families she supports and ensures that their loved ones are treated with dignity, respect and gentleness whilst they are in her care. She has wonderful attention to detail, both during funeral preparations and on the day itself. She will ALWAYS go the extra mile and is one of the most professional and empathetic funeral directors I have had the privilege of working with. She is also supported by a phenomenal team and the entire company's ethos ensures that families end up with the perfect, personal farewell to those whose lives are being honoured. I recommend her without hesitation.

Kathryn S
May 23, 2020

I couldn't have picked a better company to have undertaken the funeral arrangements for my late wife. All of the staff were both very caring and professional in the way they treated me. They also lifted a great weight from my shoulders by liaising directly with the other companies I wanted to use for floral tributes, printing the Order of Service and the venue for the Wake. I totally recommend this company knowing that you will receive the care and expertise you need at such a difficult time.

A DYCKHOFF
May 3, 2024

Testimonials

Dear Colin, We as a family would like to say a big thank you for looking after our Mum so carefully. We felt she was safe with you and your team. As you know we were all nervous about seeing her, but she looked so beautiful, just like our Mum. Thank you to your team for wearing blue ties – a lovely touch. Mum was a special person who we all loved so much and no-one can ever take her place. T, S, R, S, A, M, E, N, M, L & G

Thank you Colin

Dear Colin, We would just like to thank you all for making my Dad’s celebration of life so perfect. The coffin was outstanding, along with the slide show. The time and effort put in by yourself was truly outstanding. Although it was never going to be an easy experience, myself, mum and brothers actually left the service feeling proud and happy that everything was so him! So many people have commented on the day, and how fitting it was to my dad…… Once again, thank you so much! From J,M,H,K & M…...

Medway Funeral Directors

Colin and the team at Medway Funeral Directors Thank you for the kindness shown during our difficult times. Your help and support has been very much appreciated. Kind regards, Mrs C & Mrs C
February 2021

Thank you

To Colin, You’re the best! Thank you so much for giving J a lovely and respectful send off. You made something so heartbreaking for our family so comforting. G, M, S, A, C, K & L xxxx August 2020

You're the Best!

Dear Colin & Team We all just wanted to say a BIG heartfelt thank you for all of your hard work, patience and support at our mums funeral this past Monday. We absolutely made the right choice and will definitely recommend your services. You were professional, warm and kind start to finish and we felt confident throughout. We appreciate you bearing with us throughout all the correspondence and for taking such good care of mum. Warmest wishes and so many thank-yous. S, L, N & S xxx

Colin & Team

Dear Colin We as a family would like to say a big thank you for looking after our mum so carefully. We felt she was safe with you and your team. As you know we were all nervous about seeing her, but she looked so beautiful, just like our mum. Thank you to your team for wearing blue ties – a lovely touch. Mum was a special person who we all loved so much and no-one can every take her place. Many thanks T, S & R S, A, M & E N, M, L & G
February 2021

Dear Colin

Dear Colin & team, Just a little note to say thank you so much for your kindness with arranging K’s funeral. It meant the world to us. Kind regards A & A
January 2021

Just a little note

Dear Colin & Team, We would like to thank you for all your help and guidance, which helped us greatly during our difficult time. Kind regards M, P & K
November 2020

Colin & Team

Dear Emma & Tara I just wanted to say thank you so much for everything you did for my dads funeral on the 29th January 2021. We are so grateful for all you did for us and looking after J. Thank you for introducing J to us, he was just amazing and very comforting to our family. Take care M & Family
March 2021

Just wanted to say......

To Emma, Tara & Team We just wanted to say thank you so much for all of your help, support and kind words at such a difficult time. The way you’ve looked after Dad for us, it’s helped more than you realise. You’re a special, kind of group of people and we won’t forget what you’ve done for us and Dad ❤️ Love L, S & S
January 2021

To Emma, Tara & Team

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