caskets_aston_oak

Google Reviews.

I can not recommend Medway Funeral Directors highly enough. Colin and his team went above and beyond to help and assist my family and I. With some very challenging situations. We felt like the team were holding our hand every step of the way, with patience, kindness and complete understanding. I can not thank you enough for your expertise in a situation that we had never experienced before. Thanks to your guidance everything was perfect and Dad would of been so proud 5*

dee rawoth
September 3, 2023

We used Medway Funeral Directors for the funeral of our baby daughter who was sadly born sleeping. Any funeral is horrible to have to arrange, but as you can image it's super hard for your baby. Colin really was superb every step of the way through organising, for the actual day and afterwards. Nothing was too much trouble for him and his team. He even helped us with being able to drive our girl to the funeral in our campervan. He listened to our wishes and helped match us to a lovely life celebrant Chele who was fabulous. Colin also helped us with a florist too, again they were fantastic and helped make stunning garlands for Helga our camper. On the actual funeral day everything was just perfect and went so smoothly (other than the weather) and I really can not thank Colin and his team enough for their support and professionalism. I will always be grateful for such a beautiful day for our daughter

Adele Mason
January 1, 2022

Emma is a deeply caring, compassionate and intuitive funeral director. She provides amazing care for the families she supports and ensures that their loved ones are treated with dignity, respect and gentleness whilst they are in her care. She has wonderful attention to detail, both during funeral preparations and on the day itself. She will ALWAYS go the extra mile and is one of the most professional and empathetic funeral directors I have had the privilege of working with. She is also supported by a phenomenal team and the entire company's ethos ensures that families end up with the perfect, personal farewell to those whose lives are being honoured. I recommend her without hesitation.

Kathryn S
May 23, 2020

I cannot recommend Medway Funerals enough. We had the very sad experience of cremating my dad but Colin and his staff went above and beyond. No request was too much and they bent over backwards to carry out our wishes. They were so helpful from beginning to end doing everything they could for us at this very difficult time. We hope not to be seeing you again soon but should we require these type of services again in the future we shall definitely be returning. Thank you again from myself and my family x

Cassie Hammond
February 8, 2022

Dear Colin, Thank you for providing a smooth and well presented funeral for Nancy today. All the details requested were noted by you, confirmed ahead of time and the support and management of our family pall bearers was ‘just great’ We couldn’t have wished for a better send off for mum The importance of a good send off cannot be underestimated, recognising that it is a time of stress, this was reduced / removed and all in your good and capable hands. Having your team also wear their ties of colour, ensured the flavour of mums send off was upheld. Their smooth support to me in the supply of pocket tissues was so appreciated. Immediate and kind. We appreciate all the support that you offered in this funeral journey and without question would recommend you to others. Please feel free to use this in any document promoting your services, as at the time when you need support such as you and your team have provided. It does make a world of difference to the recently bereaved. With best wishes and respect Anne Rourk & Chris Smith Above is the email sent to Colin and the team, We cannot recommend any more than 5 stars., this is not the first experience a few years ago Chris was supported well on the loss of her husband and we returned for our mum. We even planned a Golden Charter with them and this was managed kindly and expediently. Safe hands, compassionate and caring with attention to detail and following the loved ones wishes and those of their family. What more could you wish for.

Anne Rourk
July 28, 2023

Testimonials

Hi Colin, Just wanted to say a big thank you to you and your team, you really are a credit to the Company. I don’t think I have been to a nicer celebration of life. My husband R would have loved it. Although it was a very sad day, it was also a happy one. Please also send a big thank you to Kathryn, what a truly lovely lady. Once again thank you for all your help. Kind Regards MC
November 2020

Hi Colin

Dear Emma & Tara I just wanted to say thank you so much for everything you did for my dads funeral on the 29th January 2021. We are so grateful for all you did for us and looking after J. Thank you for introducing J to us, he was just amazing and very comforting to our family. Take care M & Family
March 2021

Just wanted to say......

Dear Emma Sorry, not too good with words, but just wanted to say thank you so very much. Couldn’t have wished for a better team, yourself, along with B, not forgetting the rest of the team, to give Mum the perfect send off. Everyone commented on what a lovely service it was, also thanks for being so kind and special, making me feel a lot more at ease on the sad day. I miss mum so very much, but know i got to say goodbye in a way that meant so much. Thanks again, take care of yourself, with love
December 2020

Thank You

To Colin and your team, I just wanted to say a huge thank you for all your help and support for our family over C’s funeral. You will never know how grateful I am that you brought my boy home for me and I could fulfil my promise to him and spend some precious time with him. You are very caring people and go over and above to make this horrible time more bearable. Many thanks for everything. D, A & family
January 2021

I just wanted to say...

Colin and the team at Medway Funeral Directors Thank you for the kindness shown during our difficult times. Your help and support has been very much appreciated. Kind regards, Mrs C & Mrs C
February 2021

Thank you

Dear Colin & Team We all just wanted to say a BIG heartfelt thank you for all of your hard work, patience and support at our mums funeral this past Monday. We absolutely made the right choice and will definitely recommend your services. You were professional, warm and kind start to finish and we felt confident throughout. We appreciate you bearing with us throughout all the correspondence and for taking such good care of mum. Warmest wishes and so many thank-yous. S, L, N & S xxx

Colin & Team

Dear Colin Thank you for your time and sensitivity in arranging mum’s funeral. In particular we appreciated the time you spend initially explaining everything to us. We were pleased with how the service went, it was very well organised. With best wishes from D, J & I
February 2021

Thank you

To Emma & Team, I just want to say a big big thank you again for everything you have done for me and my children at this very sad time. I honestly had no idea what i was doing, and you made it all so easy, even in the strange and uncertain time with the virus. Emma, i absolutely hate talking on the phone, gives me so much anxiety, but that very quickly went away with how kind and caring you are. You are amazing, and i thank you again and again for all your help and support, and to everyone at Medway Funeral Directors, just a massive thank you for helping us at this heartbreaking time. I’m so so grateful. Lots of love MW……

Sent to Emma at our Medway branch

To Emma, Tara & Team We just wanted to say thank you so much for all of your help, support and kind words at such a difficult time. The way you’ve looked after Dad for us, it’s helped more than you realise. You’re a special, kind of group of people and we won’t forget what you’ve done for us and Dad ❤️ Love L, S & S
January 2021

To Emma, Tara & Team

Dear Colin, We as a family would like to say a big thank you for looking after our Mum so carefully. We felt she was safe with you and your team. As you know we were all nervous about seeing her, but she looked so beautiful, just like our Mum. Thank you to your team for wearing blue ties – a lovely touch. Mum was a special person who we all loved so much and no-one can ever take her place. T, S, R, S, A, M, E, N, M, L & G

Thank you Colin

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