Testimonial 1 002

Google Reviews.

Death is never easy for anyone. Being a married couple we have come across death in our life. However, losing our baby boy Beau a week before Christmas has broken us more than we could have ever imagined. We were lucky enough for Colin to carryout a funeral for one of our family members two years ago. Whilst dropping off something previously he mentioned that he leaves a night light on for all the little angels in his care. This resonated with our family and little did we know that we would need it. As you can imagine in hospital saying goodbye to your little man would never be easy but knowing Colin would look after him, made it possible for us to go home. Throughout the planning of the funeral, Colin did everything to make the day special, be it arranging a private car for just mum, dad and baby, to picking out the right celebrant. Walking in with my husband as he carried our boys casket and making sure we were okay and had our alone time at the end of the ceremony. We also had a charity go to Medway Funeral Directors to do hand and feet casting and the review they gave of Colin was outstanding with the care and attention he took with our baby. I don't think we could ever truly express or show our gratitude how much Colin has helped throughout the whole process. And given even after all of this when the funeral was over and my husband shook his hand and handed him a roll of money, he simply refused and said that it was his honour.

Jessica Grover
March 28, 2022

Medway Funeral Director's offered a truly unique and personal funeral for my brother. They used his own vehicle to take him to the crematorium and the whole funeral was yellow themed to match. It felt more like an outing than a funeral, the friendly staff were lovely and put us at ease at such a sad time.

Jane Woodrow
June 16, 2022

Mr Randall What a lovely service I was able to view online from Scotland today. It was very moving and I just want to say thank you for your care, attention, professionalism and respect your staff showed.

Elaine McAvoy
June 29, 2021

When my husband of 60 years died, the thought of arranging his cremation was really daunting. I went to see Colin at Strood Medway funeral director’s and I couldn’t have wished for a kinder and more professional person to guide me every step of the way. Nothing was too much trouble and he gave us as much of his time as we needed - never ever rushing us. He organised everything and was extremely efficient and kept us in the loop as he did it. He chose Yvonne to be our celebrant and again she did an excellent job meeting with us and really understanding my husband’s life and she delivered this so well in the Eulogy. We knew we could trust Colin to deliver a first class service and he did from beginning to end. I cannot recommend him more highly. Many many thanks from our family - you helped us through a very sad experience. Anne Healy

anne healy
October 8, 2020

When my Dad passed away recently Medway Funeral Directors helped us ensure that we gave him the perfect send off that he deserved. Colin was so helpful, kind and professional, nothing was too much trouble. He listened to our wishes and guided us through the whole process making it so much easier than we had imagined it would be. I would not hesitate to recommend him and his team to take care of your loved ones. Thank you for everything! ????

Sara Brewood
May 24, 2023

Testimonials

To Colin and your team, I just wanted to say a huge thank you for all your help and support for our family over C’s funeral. You will never know how grateful I am that you brought my boy home for me and I could fulfil my promise to him and spend some precious time with him. You are very caring people and go over and above to make this horrible time more bearable. Many thanks for everything. D, A & family
January 2021

I just wanted to say...

Dear Emma & Tara I just wanted to say thank you so much for everything you did for my dads funeral on the 29th January 2021. We are so grateful for all you did for us and looking after J. Thank you for introducing J to us, he was just amazing and very comforting to our family. Take care M & Family
March 2021

Just wanted to say......

To Emma & Team, I just want to say a big big thank you again for everything you have done for me and my children at this very sad time. I honestly had no idea what i was doing, and you made it all so easy, even in the strange and uncertain time with the virus. Emma, i absolutely hate talking on the phone, gives me so much anxiety, but that very quickly went away with how kind and caring you are. You are amazing, and i thank you again and again for all your help and support, and to everyone at Medway Funeral Directors, just a massive thank you for helping us at this heartbreaking time. I’m so so grateful. Lots of love MW……

Sent to Emma at our Medway branch

Dear Colin Thank you for your time and sensitivity in arranging mum’s funeral. In particular we appreciated the time you spend initially explaining everything to us. We were pleased with how the service went, it was very well organised. With best wishes from D, J & I
February 2021

Thank you

Dear Emma and to all of you at Chatham Medway Funeral Service I just wanted to say a Big Thank You for all of the care you gave to my mum MAP. Emma from the moment we did the arrangements, to making sure mum was dressed, had her make up and hair done. For all the support when we came to view mum, we were given so much time and compassion, to every last detail to the end of her service and more, you have been amazing. I cannot thank you enough for giving my mum, such a dignified send off, with all the little extras. I will definitely be recommending you to others and will definitely be using you again, hopefully not too soon though. Hoping you all have a lovely Christmas. D, A and all the family
December 2020

Thank You

Colin and the team at Medway Funeral Directors Thank you for the kindness shown during our difficult times. Your help and support has been very much appreciated. Kind regards, Mrs C & Mrs C
February 2021

Thank you

Dear Colin, We would just like to thank you all for making my Dad’s celebration of life so perfect. The coffin was outstanding, along with the slide show. The time and effort put in by yourself was truly outstanding. Although it was never going to be an easy experience, myself, mum and brothers actually left the service feeling proud and happy that everything was so him! So many people have commented on the day, and how fitting it was to my dad…… Once again, thank you so much! From J,M,H,K & M…...

Medway Funeral Directors

Dear Colin and Team We all just wanted to say a big heartfelt thank you for all your support, patience, and hard work at our mum’s funeral. We absolutely made the right choice, and will definitely recommend your services. You were professional, warm, and kind from start to finish and we felt confident throughout. We appreciate you bearing with us throughout all the correspondence, and for taking such good care of mum…… From The M Family…..

Medway Funeral Directors

Dear Emma, Lee, Tara and Team Thank you all so very much for all the love and care you all gave to my beloved husband C, me and my family. You all put so much love in looking after my C and always made me fill welcome. Everything I asked for you all made it so perfect, you were always on hand for me and gave us all so much care. You all went out of your way to let me have and spend as much time as possible with my lovely C, I will be forever grateful to you all. You all made C’s day so special and perfect and i can’t find the words to thank you all enough. Forever grateful, Love S & family xx
March 2021

To Colin, You’re the best! Thank you so much for giving J a lovely and respectful send off. You made something so heartbreaking for our family so comforting. G, M, S, A, C, K & L xxxx August 2020

You're the Best!

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