Strood Jan 14

Google Reviews.

Based on our experience in April '24, after the passing of our dear Mum, Colin and his team at Medway Funeral Directors were First Class! Their patience, experience and professionalism shone through making what can be a difficult time so much easier for us. From a church funeral to crematorium service and then onto the wake all the pre-planning and advice offered by Colin we acted on worked out so well and importantly kept us on track and on time. We were so pleased Mum had the send off she had wished for, so thanks again Colin to you and your team.

Phil Travers
May 7, 2024

I suddenly found myself having to organise a funeral, which I'd never had to do before. I contacted Medway funeral directors to walk me through the process and Colin was so informative and supportive. There was no pressure to use them it was Colin's sincerity and compassion that made me go back after we registered the death. Budget was an issue but we still managed to give our loved one the best send off. I hope that I don't have to go through the process for a while yet but if I do I know where I will go. Thank you so much to Colin and the team I can't thank you enough.

Leisa Coombs
October 16, 2022

5 star service all the way! My dear mother sadly passed away in June of this year (2023) and soon after I contacted Medway Funeral Director to arrange her burial. The whole process was new to me and Colin explained, guided and supported me through it from start to finish. My questions were answered in a calm and friendly manner and any change or alteration I wanted for my mum's burial were nicely accommodated. The service provided was 1st class and I will 100% recommend Medway Funeral Directors.

Gabriel Omorogbe-Amu
August 2, 2023

We like to thank Colin for the first class service he provided me and my family on our loss of my husband and helped us through this difficult time , he couldn’t do enough for us, he went above and beyond our expectations, I couldn’t recommend enough Love Linda smith & family

Connie Costi
June 29, 2021

How to begin, we lost our Mum, she was our world our Angel on earth. Mum knew she going and she had said a lot of what she wanted. She wanted the service on the Hill (Frindsbury), as a family we have used them under different owners over the years. My sister and I made the call in the early hours of the morning after Mum passed, the guys were prompt, efficient and caring. We then made an appointment to see the Funeral Director and this was Colin. No idea how long we sat with him but nothing was a problem. He guided and suggested with great care and compassion. We placed the whole service in his hands, Mum had chosen a coffin which Colin sourced for us, he put us in touch with an amazing Celebrant (Kathryn Sansom) and made all the arrangements. Not sure if our requests were different, fussy or OTT but it did not matter the attention Colin and team gave us was EXCELLENT. On the day Colin and the team wore Pink Ties as Mum had asked for Pink ... I can not praise them high enough even our Limo driver who had only passed his test a week previous! (Humour, but done perfectly to suit the time). You helped make Mum's celebration of life special. The only step you could have gone further would have been to bring her back!..... Thank You Colin and Team.

Dil-Darren Waterhouse
August 14, 2022

Testimonials

Hi Colin, Just wanted to say a big thank you to you and your team, you really are a credit to the Company. I don’t think I have been to a nicer celebration of life. My husband R would have loved it. Although it was a very sad day, it was also a happy one. Please also send a big thank you to Kathryn, what a truly lovely lady. Once again thank you for all your help. Kind Regards MC
November 2020

Hi Colin

Dear Emma & Tara I just wanted to say thank you so much for everything you did for my dads funeral on the 29th January 2021. We are so grateful for all you did for us and looking after J. Thank you for introducing J to us, he was just amazing and very comforting to our family. Take care M & Family
March 2021

Just wanted to say......

Dear Emma Sorry, not too good with words, but just wanted to say thank you so very much. Couldn’t have wished for a better team, yourself, along with B, not forgetting the rest of the team, to give Mum the perfect send off. Everyone commented on what a lovely service it was, also thanks for being so kind and special, making me feel a lot more at ease on the sad day. I miss mum so very much, but know i got to say goodbye in a way that meant so much. Thanks again, take care of yourself, with love
December 2020

Thank You

To Colin and your team, I just wanted to say a huge thank you for all your help and support for our family over C’s funeral. You will never know how grateful I am that you brought my boy home for me and I could fulfil my promise to him and spend some precious time with him. You are very caring people and go over and above to make this horrible time more bearable. Many thanks for everything. D, A & family
January 2021

I just wanted to say...

Colin and the team at Medway Funeral Directors Thank you for the kindness shown during our difficult times. Your help and support has been very much appreciated. Kind regards, Mrs C & Mrs C
February 2021

Thank you

Dear Colin & Team We all just wanted to say a BIG heartfelt thank you for all of your hard work, patience and support at our mums funeral this past Monday. We absolutely made the right choice and will definitely recommend your services. You were professional, warm and kind start to finish and we felt confident throughout. We appreciate you bearing with us throughout all the correspondence and for taking such good care of mum. Warmest wishes and so many thank-yous. S, L, N & S xxx

Colin & Team

Dear Colin Thank you for your time and sensitivity in arranging mum’s funeral. In particular we appreciated the time you spend initially explaining everything to us. We were pleased with how the service went, it was very well organised. With best wishes from D, J & I
February 2021

Thank you

To Emma & Team, I just want to say a big big thank you again for everything you have done for me and my children at this very sad time. I honestly had no idea what i was doing, and you made it all so easy, even in the strange and uncertain time with the virus. Emma, i absolutely hate talking on the phone, gives me so much anxiety, but that very quickly went away with how kind and caring you are. You are amazing, and i thank you again and again for all your help and support, and to everyone at Medway Funeral Directors, just a massive thank you for helping us at this heartbreaking time. I’m so so grateful. Lots of love MW……

Sent to Emma at our Medway branch

To Emma, Tara & Team We just wanted to say thank you so much for all of your help, support and kind words at such a difficult time. The way you’ve looked after Dad for us, it’s helped more than you realise. You’re a special, kind of group of people and we won’t forget what you’ve done for us and Dad ❤️ Love L, S & S
January 2021

To Emma, Tara & Team

Dear Colin, We as a family would like to say a big thank you for looking after our Mum so carefully. We felt she was safe with you and your team. As you know we were all nervous about seeing her, but she looked so beautiful, just like our Mum. Thank you to your team for wearing blue ties – a lovely touch. Mum was a special person who we all loved so much and no-one can ever take her place. T, S, R, S, A, M, E, N, M, L & G

Thank you Colin

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