Strood 30 July 2013

Google Reviews.

How to begin, we lost our Mum, she was our world our Angel on earth. Mum knew she going and she had said a lot of what she wanted. She wanted the service on the Hill (Frindsbury), as a family we have used them under different owners over the years. My sister and I made the call in the early hours of the morning after Mum passed, the guys were prompt, efficient and caring. We then made an appointment to see the Funeral Director and this was Colin. No idea how long we sat with him but nothing was a problem. He guided and suggested with great care and compassion. We placed the whole service in his hands, Mum had chosen a coffin which Colin sourced for us, he put us in touch with an amazing Celebrant (Kathryn Sansom) and made all the arrangements. Not sure if our requests were different, fussy or OTT but it did not matter the attention Colin and team gave us was EXCELLENT. On the day Colin and the team wore Pink Ties as Mum had asked for Pink ... I can not praise them high enough even our Limo driver who had only passed his test a week previous! (Humour, but done perfectly to suit the time). You helped make Mum's celebration of life special. The only step you could have gone further would have been to bring her back!..... Thank You Colin and Team.

Dil-Darren Waterhouse
August 14, 2022

Our family used this funeral directors 8 years ago after our dad passed and more recently when our mother passed. From day one the service we received on both funerals was second to none. The support Emma and Tara gave us was amazing. The attention to detail was exceptional. I would recommend this company to anyone. Thankyou so much Emma and Tara for giving our mum the send off she deserved. Many thanks Ann

Ann Sharp
November 23, 2020

At sad times you need support. It’s not always easy to remember everything that needs to be done. Guidance by Colin and his team could not have been better. Mums service was was beautiful and I have Colin’s guidance to thank for that. Always ready to guide me through tough times, he has the thanks and gratitude of our family

John Dodgson
March 20, 2023

We used Medway Funeral Directors for the funeral of our baby daughter who was sadly born sleeping. Any funeral is horrible to have to arrange, but as you can image it's super hard for your baby. Colin really was superb every step of the way through organising, for the actual day and afterwards. Nothing was too much trouble for him and his team. He even helped us with being able to drive our girl to the funeral in our campervan. He listened to our wishes and helped match us to a lovely life celebrant Chele who was fabulous. Colin also helped us with a florist too, again they were fantastic and helped make stunning garlands for Helga our camper. On the actual funeral day everything was just perfect and went so smoothly (other than the weather) and I really can not thank Colin and his team enough for their support and professionalism. I will always be grateful for such a beautiful day for our daughter

Adele Mason
January 1, 2022

Based on our experience in April '24, after the passing of our dear Mum, Colin and his team at Medway Funeral Directors were First Class! Their patience, experience and professionalism shone through making what can be a difficult time so much easier for us. From a church funeral to crematorium service and then onto the wake all the pre-planning and advice offered by Colin we acted on worked out so well and importantly kept us on track and on time. We were so pleased Mum had the send off she had wished for, so thanks again Colin to you and your team.

Phil Travers
May 7, 2024

Testimonials

Dear Colin Thank you for your time and sensitivity in arranging mum’s funeral. In particular we appreciated the time you spend initially explaining everything to us. We were pleased with how the service went, it was very well organised. With best wishes from D, J & I
February 2021

Thank you

Colin and the team at Medway Funeral Directors Thank you for the kindness shown during our difficult times. Your help and support has been very much appreciated. Kind regards, Mrs C & Mrs C
February 2021

Thank you

To Colin and your team, I just wanted to say a huge thank you for all your help and support for our family over C’s funeral. You will never know how grateful I am that you brought my boy home for me and I could fulfil my promise to him and spend some precious time with him. You are very caring people and go over and above to make this horrible time more bearable. Many thanks for everything. D, A & family
January 2021

I just wanted to say...

Dear Colin & Team, We would like to thank you for all your help and guidance, which helped us greatly during our difficult time. Kind regards M, P & K
November 2020

Colin & Team

Dear Colin We as a family would like to say a big thank you for looking after our mum so carefully. We felt she was safe with you and your team. As you know we were all nervous about seeing her, but she looked so beautiful, just like our mum. Thank you to your team for wearing blue ties – a lovely touch. Mum was a special person who we all loved so much and no-one can every take her place. Many thanks T, S & R S, A, M & E N, M, L & G
February 2021

Dear Colin

Dear Emma and to all of you at Chatham Medway Funeral Service I just wanted to say a Big Thank You for all of the care you gave to my mum MAP. Emma from the moment we did the arrangements, to making sure mum was dressed, had her make up and hair done. For all the support when we came to view mum, we were given so much time and compassion, to every last detail to the end of her service and more, you have been amazing. I cannot thank you enough for giving my mum, such a dignified send off, with all the little extras. I will definitely be recommending you to others and will definitely be using you again, hopefully not too soon though. Hoping you all have a lovely Christmas. D, A and all the family
December 2020

Thank You

Dear Emma, Lee, Tara and Team Thank you all so very much for all the love and care you all gave to my beloved husband C, me and my family. You all put so much love in looking after my C and always made me fill welcome. Everything I asked for you all made it so perfect, you were always on hand for me and gave us all so much care. You all went out of your way to let me have and spend as much time as possible with my lovely C, I will be forever grateful to you all. You all made C’s day so special and perfect and i can’t find the words to thank you all enough. Forever grateful, Love S & family xx
March 2021

Dear Colin & Team We all just wanted to say a BIG heartfelt thank you for all of your hard work, patience and support at our mums funeral this past Monday. We absolutely made the right choice and will definitely recommend your services. You were professional, warm and kind start to finish and we felt confident throughout. We appreciate you bearing with us throughout all the correspondence and for taking such good care of mum. Warmest wishes and so many thank-yous. S, L, N & S xxx

Colin & Team

Dear Colin, We as a family would like to say a big thank you for looking after our Mum so carefully. We felt she was safe with you and your team. As you know we were all nervous about seeing her, but she looked so beautiful, just like our Mum. Thank you to your team for wearing blue ties – a lovely touch. Mum was a special person who we all loved so much and no-one can ever take her place. T, S, R, S, A, M, E, N, M, L & G

Thank you Colin

To Colin, You’re the best! Thank you so much for giving J a lovely and respectful send off. You made something so heartbreaking for our family so comforting. G, M, S, A, C, K & L xxxx August 2020

You're the Best!

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