Helen Zoey and family

Google Reviews.

We contacted Medway Funeral Directors after being let down by another funeral company and delaying my husband’s funeral for 2 weeks. Colin and Zoe contacted us immediately and gave us a prompt appointment to start things moving on In less than a week they had transferred my husband’s remains to their offices and guided us through all the steps with care respect and love. With their support and professionalism we could give my husband the send of he deserved and after the funeral we were guided on the following steps of picking up the ashes, the selection of the urns etc. Thanks Colin, Zoe and Tara for having looked after my husband’s funeral and for looking after us, the family throughout the, without doubt, the most painful weeks of our life with the utmost respect, professionalism and care. Cannot recommend your company enough, thanks. Loreley Brawn.

Loreley Maidana
May 25, 2021

So pleased we went with Medway Funeral Directors to provide Mum's service. They were professional and tailored everything they could to make it as personal to us as possible. It was truly a beautiful send off. Thank you so much Colin Randall and team!

leah Cox
June 28, 2024

I couldn't recommend Colin and his team more at Medway Funeral Directors. I lost my Mum when she was only 48 years old and only being 22 myself I felt very lost and had obviously never had this responsibility before, but Colin was so helpful and nothing was ever too much for him and his team. From our first initial meeting, to planning the funeral day and all the little details, taking Mum into their care, sorting out the cars and flowers for us, and now sorting out the ashes, Colin has been amazing. Such a warm and helpful team that makes dealing with such a hard time a lot easier. Every single person who attended the service on the day and all of our close friends and family who we had spoken with about Medway Funeral Directors couldn't help but mention how professional they were, and how great they just were overall, and we couldn't agree more. We put our full trust into Medway Funeral Directors and we can truly say that we did the right thing with picking them to be our funeral directors, and in the unfortunate event of another death in the family we can say wholeheartedly that we wouldn't even think of looking anywhere else - they just hit the nail on the head. Thank you Colin & team for being so kind, compassionate, caring and sensitive.

Georgia Wood
August 3, 2021

When my husband of 60 years died, the thought of arranging his cremation was really daunting. I went to see Colin at Strood Medway funeral director’s and I couldn’t have wished for a kinder and more professional person to guide me every step of the way. Nothing was too much trouble and he gave us as much of his time as we needed - never ever rushing us. He organised everything and was extremely efficient and kept us in the loop as he did it. He chose Yvonne to be our celebrant and again she did an excellent job meeting with us and really understanding my husband’s life and she delivered this so well in the Eulogy. We knew we could trust Colin to deliver a first class service and he did from beginning to end. I cannot recommend him more highly. Many many thanks from our family - you helped us through a very sad experience. Anne Healy

anne healy
October 8, 2020

Medway Funeral Directors , Colin and the team , were above and beyond my expectations regarding my husband care and funeral. My husband died sudden and unexpectedly and Colin went out of his way to ease any pressure and difficulty arising regarding dealing with the death and the afterlife care of my darling Nick. Always welcoming and friendly. The hospital had kept my husband body for a longer than expected time due to an inquest arising. Colin and the team collected Nick from the hospital, cared for him and assisted in any arrangements I needed to make. I never felt pressured or rushed In any way. Colin arranged and advised in all accounts- even to the point of me viewing my husband prior to the funeral. Always available when I needed to pop in, to see Nick, feel Nick or talk about Nick. I had a lot of jewellery made with Nicks ashes and Colin game me a small piece of Nick to carry with me to comfort me, while awaiting the completion of all jewellery using any ashes and then any spare ashes being reunited with Nicks main ashes. I cannot thank Colin and the team enough, the personal service has bonded us a good friendship and I will endeavour to keep in touch, now I have my darling Nick home, safe and sound after many moths of torment. I recommend this small, personal, family run and intimate business to anyone in need of guidance and confident their support and love for your loved one , will shine above and beyond your expectations x thank you Colin and the Whole Team ???????? kind Regards Mrs P x

Tara Adams
June 26, 2023

Testimonials

Hi Colin, Just wanted to say a big thank you to you and your team, you really are a credit to the Company. I don’t think I have been to a nicer celebration of life. My husband R would have loved it. Although it was a very sad day, it was also a happy one. Please also send a big thank you to Kathryn, what a truly lovely lady. Once again thank you for all your help. Kind Regards MC
November 2020

Hi Colin

Dear Emma & Tara I just wanted to say thank you so much for everything you did for my dads funeral on the 29th January 2021. We are so grateful for all you did for us and looking after J. Thank you for introducing J to us, he was just amazing and very comforting to our family. Take care M & Family
March 2021

Just wanted to say......

Dear Emma Sorry, not too good with words, but just wanted to say thank you so very much. Couldn’t have wished for a better team, yourself, along with B, not forgetting the rest of the team, to give Mum the perfect send off. Everyone commented on what a lovely service it was, also thanks for being so kind and special, making me feel a lot more at ease on the sad day. I miss mum so very much, but know i got to say goodbye in a way that meant so much. Thanks again, take care of yourself, with love
December 2020

Thank You

To Colin and your team, I just wanted to say a huge thank you for all your help and support for our family over C’s funeral. You will never know how grateful I am that you brought my boy home for me and I could fulfil my promise to him and spend some precious time with him. You are very caring people and go over and above to make this horrible time more bearable. Many thanks for everything. D, A & family
January 2021

I just wanted to say...

Colin and the team at Medway Funeral Directors Thank you for the kindness shown during our difficult times. Your help and support has been very much appreciated. Kind regards, Mrs C & Mrs C
February 2021

Thank you

Dear Colin & Team We all just wanted to say a BIG heartfelt thank you for all of your hard work, patience and support at our mums funeral this past Monday. We absolutely made the right choice and will definitely recommend your services. You were professional, warm and kind start to finish and we felt confident throughout. We appreciate you bearing with us throughout all the correspondence and for taking such good care of mum. Warmest wishes and so many thank-yous. S, L, N & S xxx

Colin & Team

Dear Colin Thank you for your time and sensitivity in arranging mum’s funeral. In particular we appreciated the time you spend initially explaining everything to us. We were pleased with how the service went, it was very well organised. With best wishes from D, J & I
February 2021

Thank you

To Emma & Team, I just want to say a big big thank you again for everything you have done for me and my children at this very sad time. I honestly had no idea what i was doing, and you made it all so easy, even in the strange and uncertain time with the virus. Emma, i absolutely hate talking on the phone, gives me so much anxiety, but that very quickly went away with how kind and caring you are. You are amazing, and i thank you again and again for all your help and support, and to everyone at Medway Funeral Directors, just a massive thank you for helping us at this heartbreaking time. I’m so so grateful. Lots of love MW……

Sent to Emma at our Medway branch

To Emma, Tara & Team We just wanted to say thank you so much for all of your help, support and kind words at such a difficult time. The way you’ve looked after Dad for us, it’s helped more than you realise. You’re a special, kind of group of people and we won’t forget what you’ve done for us and Dad ❤️ Love L, S & S
January 2021

To Emma, Tara & Team

Dear Colin, We as a family would like to say a big thank you for looking after our Mum so carefully. We felt she was safe with you and your team. As you know we were all nervous about seeing her, but she looked so beautiful, just like our Mum. Thank you to your team for wearing blue ties – a lovely touch. Mum was a special person who we all loved so much and no-one can ever take her place. T, S, R, S, A, M, E, N, M, L & G

Thank you Colin

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