Emma and Boo 2 1024

Google Reviews.

Emma is a deeply caring, compassionate and intuitive funeral director. She provides amazing care for the families she supports and ensures that their loved ones are treated with dignity, respect and gentleness whilst they are in her care. She has wonderful attention to detail, both during funeral preparations and on the day itself. She will ALWAYS go the extra mile and is one of the most professional and empathetic funeral directors I have had the privilege of working with. She is also supported by a phenomenal team and the entire company's ethos ensures that families end up with the perfect, personal farewell to those whose lives are being honoured. I recommend her without hesitation.

Kathryn S
May 23, 2020

At sad times you need support. It’s not always easy to remember everything that needs to be done. Guidance by Colin and his team could not have been better. Mums service was was beautiful and I have Colin’s guidance to thank for that. Always ready to guide me through tough times, he has the thanks and gratitude of our family

John Dodgson
March 20, 2023

We like to thank Colin for the first class service he provided me and my family on our loss of my husband and helped us through this difficult time , he couldn’t do enough for us, he went above and beyond our expectations, I couldn’t recommend enough Love Linda smith & family

Connie Costi
June 29, 2021

Medway Funeral Directors , Colin and the team , were above and beyond my expectations regarding my husband care and funeral. My husband died sudden and unexpectedly and Colin went out of his way to ease any pressure and difficulty arising regarding dealing with the death and the afterlife care of my darling Nick. Always welcoming and friendly. The hospital had kept my husband body for a longer than expected time due to an inquest arising. Colin and the team collected Nick from the hospital, cared for him and assisted in any arrangements I needed to make. I never felt pressured or rushed In any way. Colin arranged and advised in all accounts- even to the point of me viewing my husband prior to the funeral. Always available when I needed to pop in, to see Nick, feel Nick or talk about Nick. I had a lot of jewellery made with Nicks ashes and Colin game me a small piece of Nick to carry with me to comfort me, while awaiting the completion of all jewellery using any ashes and then any spare ashes being reunited with Nicks main ashes. I cannot thank Colin and the team enough, the personal service has bonded us a good friendship and I will endeavour to keep in touch, now I have my darling Nick home, safe and sound after many moths of torment. I recommend this small, personal, family run and intimate business to anyone in need of guidance and confident their support and love for your loved one , will shine above and beyond your expectations x thank you Colin and the Whole Team ???????? kind Regards Mrs P x

Tara Adams
June 26, 2023

Many thanks to Colin and his team at Medway Funeral Directors, Frinsbury Road, Strood, from the first phone call they listened to what we had to say and with great professionalism and an understanding attitude they helped arrange my Husband's funeral everything went perfectly. Such a personal service provided by Colin, we would highly recommend them.

Mary Clare
June 11, 2024

Testimonials

Hi Colin, Just wanted to say a big thank you to you and your team, you really are a credit to the Company. I don’t think I have been to a nicer celebration of life. My husband R would have loved it. Although it was a very sad day, it was also a happy one. Please also send a big thank you to Kathryn, what a truly lovely lady. Once again thank you for all your help. Kind Regards MC
November 2020

Hi Colin

Dear Emma & Tara I just wanted to say thank you so much for everything you did for my dads funeral on the 29th January 2021. We are so grateful for all you did for us and looking after J. Thank you for introducing J to us, he was just amazing and very comforting to our family. Take care M & Family
March 2021

Just wanted to say......

Dear Emma Sorry, not too good with words, but just wanted to say thank you so very much. Couldn’t have wished for a better team, yourself, along with B, not forgetting the rest of the team, to give Mum the perfect send off. Everyone commented on what a lovely service it was, also thanks for being so kind and special, making me feel a lot more at ease on the sad day. I miss mum so very much, but know i got to say goodbye in a way that meant so much. Thanks again, take care of yourself, with love
December 2020

Thank You

To Colin and your team, I just wanted to say a huge thank you for all your help and support for our family over C’s funeral. You will never know how grateful I am that you brought my boy home for me and I could fulfil my promise to him and spend some precious time with him. You are very caring people and go over and above to make this horrible time more bearable. Many thanks for everything. D, A & family
January 2021

I just wanted to say...

Colin and the team at Medway Funeral Directors Thank you for the kindness shown during our difficult times. Your help and support has been very much appreciated. Kind regards, Mrs C & Mrs C
February 2021

Thank you

Dear Colin & Team We all just wanted to say a BIG heartfelt thank you for all of your hard work, patience and support at our mums funeral this past Monday. We absolutely made the right choice and will definitely recommend your services. You were professional, warm and kind start to finish and we felt confident throughout. We appreciate you bearing with us throughout all the correspondence and for taking such good care of mum. Warmest wishes and so many thank-yous. S, L, N & S xxx

Colin & Team

Dear Colin Thank you for your time and sensitivity in arranging mum’s funeral. In particular we appreciated the time you spend initially explaining everything to us. We were pleased with how the service went, it was very well organised. With best wishes from D, J & I
February 2021

Thank you

To Emma & Team, I just want to say a big big thank you again for everything you have done for me and my children at this very sad time. I honestly had no idea what i was doing, and you made it all so easy, even in the strange and uncertain time with the virus. Emma, i absolutely hate talking on the phone, gives me so much anxiety, but that very quickly went away with how kind and caring you are. You are amazing, and i thank you again and again for all your help and support, and to everyone at Medway Funeral Directors, just a massive thank you for helping us at this heartbreaking time. I’m so so grateful. Lots of love MW……

Sent to Emma at our Medway branch

To Emma, Tara & Team We just wanted to say thank you so much for all of your help, support and kind words at such a difficult time. The way you’ve looked after Dad for us, it’s helped more than you realise. You’re a special, kind of group of people and we won’t forget what you’ve done for us and Dad ❤️ Love L, S & S
January 2021

To Emma, Tara & Team

Dear Colin, We as a family would like to say a big thank you for looking after our Mum so carefully. We felt she was safe with you and your team. As you know we were all nervous about seeing her, but she looked so beautiful, just like our Mum. Thank you to your team for wearing blue ties – a lovely touch. Mum was a special person who we all loved so much and no-one can ever take her place. T, S, R, S, A, M, E, N, M, L & G

Thank you Colin

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