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Google Reviews.

Death is never easy for anyone. Being a married couple we have come across death in our life. However, losing our baby boy Beau a week before Christmas has broken us more than we could have ever imagined. We were lucky enough for Colin to carryout a funeral for one of our family members two years ago. Whilst dropping off something previously he mentioned that he leaves a night light on for all the little angels in his care. This resonated with our family and little did we know that we would need it. As you can imagine in hospital saying goodbye to your little man would never be easy but knowing Colin would look after him, made it possible for us to go home. Throughout the planning of the funeral, Colin did everything to make the day special, be it arranging a private car for just mum, dad and baby, to picking out the right celebrant. Walking in with my husband as he carried our boys casket and making sure we were okay and had our alone time at the end of the ceremony. We also had a charity go to Medway Funeral Directors to do hand and feet casting and the review they gave of Colin was outstanding with the care and attention he took with our baby. I don't think we could ever truly express or show our gratitude how much Colin has helped throughout the whole process. And given even after all of this when the funeral was over and my husband shook his hand and handed him a roll of money, he simply refused and said that it was his honour.

Jessica Grover
March 28, 2022

We contacted Medway Funeral Directors after being let down by another funeral company and delaying my husband’s funeral for 2 weeks. Colin and Zoe contacted us immediately and gave us a prompt appointment to start things moving on In less than a week they had transferred my husband’s remains to their offices and guided us through all the steps with care respect and love. With their support and professionalism we could give my husband the send of he deserved and after the funeral we were guided on the following steps of picking up the ashes, the selection of the urns etc. Thanks Colin, Zoe and Tara for having looked after my husband’s funeral and for looking after us, the family throughout the, without doubt, the most painful weeks of our life with the utmost respect, professionalism and care. Cannot recommend your company enough, thanks. Loreley Brawn.

Loreley Maidana
May 25, 2021

Mr Randall What a lovely service I was able to view online from Scotland today. It was very moving and I just want to say thank you for your care, attention, professionalism and respect your staff showed.

Elaine McAvoy
June 29, 2021

Emma is a deeply caring, compassionate and intuitive funeral director. She provides amazing care for the families she supports and ensures that their loved ones are treated with dignity, respect and gentleness whilst they are in her care. She has wonderful attention to detail, both during funeral preparations and on the day itself. She will ALWAYS go the extra mile and is one of the most professional and empathetic funeral directors I have had the privilege of working with. She is also supported by a phenomenal team and the entire company's ethos ensures that families end up with the perfect, personal farewell to those whose lives are being honoured. I recommend her without hesitation.

Kathryn S
May 23, 2020

Based on our experience in April '24, after the passing of our dear Mum, Colin and his team at Medway Funeral Directors were First Class! Their patience, experience and professionalism shone through making what can be a difficult time so much easier for us. From a church funeral to crematorium service and then onto the wake all the pre-planning and advice offered by Colin we acted on worked out so well and importantly kept us on track and on time. We were so pleased Mum had the send off she had wished for, so thanks again Colin to you and your team.

Phil Travers
May 7, 2024

Testimonials

Dear Colin Thank you for your time and sensitivity in arranging mum’s funeral. In particular we appreciated the time you spend initially explaining everything to us. We were pleased with how the service went, it was very well organised. With best wishes from D, J & I
February 2021

Thank you

Colin and the team at Medway Funeral Directors Thank you for the kindness shown during our difficult times. Your help and support has been very much appreciated. Kind regards, Mrs C & Mrs C
February 2021

Thank you

To Colin and your team, I just wanted to say a huge thank you for all your help and support for our family over C’s funeral. You will never know how grateful I am that you brought my boy home for me and I could fulfil my promise to him and spend some precious time with him. You are very caring people and go over and above to make this horrible time more bearable. Many thanks for everything. D, A & family
January 2021

I just wanted to say...

Dear Colin & Team, We would like to thank you for all your help and guidance, which helped us greatly during our difficult time. Kind regards M, P & K
November 2020

Colin & Team

Dear Colin We as a family would like to say a big thank you for looking after our mum so carefully. We felt she was safe with you and your team. As you know we were all nervous about seeing her, but she looked so beautiful, just like our mum. Thank you to your team for wearing blue ties – a lovely touch. Mum was a special person who we all loved so much and no-one can every take her place. Many thanks T, S & R S, A, M & E N, M, L & G
February 2021

Dear Colin

Dear Emma and to all of you at Chatham Medway Funeral Service I just wanted to say a Big Thank You for all of the care you gave to my mum MAP. Emma from the moment we did the arrangements, to making sure mum was dressed, had her make up and hair done. For all the support when we came to view mum, we were given so much time and compassion, to every last detail to the end of her service and more, you have been amazing. I cannot thank you enough for giving my mum, such a dignified send off, with all the little extras. I will definitely be recommending you to others and will definitely be using you again, hopefully not too soon though. Hoping you all have a lovely Christmas. D, A and all the family
December 2020

Thank You

Dear Emma, Lee, Tara and Team Thank you all so very much for all the love and care you all gave to my beloved husband C, me and my family. You all put so much love in looking after my C and always made me fill welcome. Everything I asked for you all made it so perfect, you were always on hand for me and gave us all so much care. You all went out of your way to let me have and spend as much time as possible with my lovely C, I will be forever grateful to you all. You all made C’s day so special and perfect and i can’t find the words to thank you all enough. Forever grateful, Love S & family xx
March 2021

Dear Colin & Team We all just wanted to say a BIG heartfelt thank you for all of your hard work, patience and support at our mums funeral this past Monday. We absolutely made the right choice and will definitely recommend your services. You were professional, warm and kind start to finish and we felt confident throughout. We appreciate you bearing with us throughout all the correspondence and for taking such good care of mum. Warmest wishes and so many thank-yous. S, L, N & S xxx

Colin & Team

Dear Colin, We as a family would like to say a big thank you for looking after our Mum so carefully. We felt she was safe with you and your team. As you know we were all nervous about seeing her, but she looked so beautiful, just like our Mum. Thank you to your team for wearing blue ties – a lovely touch. Mum was a special person who we all loved so much and no-one can ever take her place. T, S, R, S, A, M, E, N, M, L & G

Thank you Colin

To Colin, You’re the best! Thank you so much for giving J a lovely and respectful send off. You made something so heartbreaking for our family so comforting. G, M, S, A, C, K & L xxxx August 2020

You're the Best!

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