The Code of Practice sets out the high standard of service that bereaved families may expect when they work with a member of the National Association of Funeral Directors.Â This includes a requirement for the funeral director to show high standards of professional conduct.Â It also deals with his advertising and marketing, price information, estimates, final accounts and publicity.
National Association of Funeral Directors
Members of the Association are bound by this Code of Practice, which contains twelve key principles. It isÂ strictly monitored by a team of Standards and QualityÂ Managers to ensure compliance.
Full details are available in a pdf of the Code_of_Practice, which you can view or download. Or if you like we will send you a copy or, pop in and have a coffee, and we will give you this and other leaflets that we keep in the office. Don’t worry, we won’t try to sell you a funeral plan!